Umniah Makes Access to Jordan’s Digital Government Platform, Sanad, Easier for Its Customers

Amman, Jordan – As digital government services become an increasingly important part of everyday life, Umniah by Beyon, is taking steps to make them easier for its customers to access. The company is enabling its individual subscribers to use Sanad, Jordan’s national digital government platform, without consuming their mobile internet bundle allowance.

Sanad provides citizens with access to their digital identities, official documents, and a range of government services through a single platform. By removing data consumption as a consideration, Umniah is making it easier for customers to access these essential services whenever they need them.

Customers can continue using their regular mobile internet connection while browsing and accessing services within the Sanad application, with the data consumed by the application excluded from their internet bundle usage. This means they can access their digital identity, retrieve official documents, and use available government services without reducing the data allowance reserved for their other online activities.

The initiative reflects the wider role of the telecommunications sector in supporting Jordan’s digital transformation. As more government services become available online, ensuring that people can access and benefit from them easily is just as important as the digital infrastructure that makes them possible.

Commenting on the initiative, Dina Al Daoud, Director of Brand and Corporate Communications at Umniah, said: “We believe the value of connectivity goes beyond providing access to the internet. It is about enabling people to benefit from the services and opportunities that matter in their everyday lives. Making Sanad accessible without consuming our customers’ data allowance is a practical example of how we translate their needs into meaningful benefits. It also reflects our role in supporting Jordan’s digital transformation by helping make essential digital services easier to access.”

The initiative is available to all Umniah individual prepaid and postpaid subscribers, enabling them to access the Sanad application without consuming their mobile internet bundle allowance.