What is the Self-Authentication Service?

The Self-Authentication service allows new Umniah prepaid subscribers to digitally register their mobile lines and verify their identities via the Umniah App or authorized sub-dealers securely and conveniently.

 

3 Easy Steps for Self-Authentication

  1. Click onRegister New Line” on Umniah App.
  2. Verify your identity using your Digital ID Verification (Sanad) or your National Jordanian ID or your passport if you are an expatriate.
  3. Accept the Terms & Conditions and sign your contract.

Congratulations! You’ve just verified your line. Now you can choose your package!

 

Benefits of the Self-Authentication Service

Self-Authentication is fast, secure, and convenient. You can complete authentication from your device, wherever you are so you can save time, reduce in-person visits. Plus, it meets all Jordanian regulatory requirements.

 

For more information, please call us from Umniah on 1333 and from other networks on 0788001333

eKYC stands for “Electronic Know Your Customer.” It is a digital process that allows customers to verify their identity online using their personal documents, such as a national ID, without needing to visit a shop. This process is used to register prepaid lines in a secure and convenient way.

You will need a valid national ID, passport, and later on will support other government-issued identification document. The document must be clear and legible to complete the verification process.

Yes, the eKYC process is highly secure. It uses advanced encryption technologies and complies with regulatory standards to protect your personal information throughout the process.

The eKYC process typically takes just a few minutes to complete, depending on the quality of the documents provided and the speed of your internet connection.

If your eKYC verification fails, you will receive an error message with instructions. You may need to resubmit your documents or visit one of our shops for further assistance.

Yes, the eKYC process is fully mobile-friendly. You can complete the entire process using your smartphone, making it convenient to register your prepaid line from anywhere.

After completing the eKYC process, your prepaid line will be registered. You can then start using your prepaid services immediately.

No, the eKYC service is provided free of charge as part of the telecom company’s commitment to making the registration process easier for customers.

The eKYC process is quick, secure, and convenient. It eliminates the need to visit a physical store, reduces paperwork, and ensures compliance with regulatory requirements.

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