Umniah Wins 2025 Telecom Customer Experience Award from International Business Magazine

Umniah has won the “Customer Experience Excellence in Telecom Jordan 2025” award from International Business Magazine, reinforcing its position as a leading telecom provider in Jordan and highlighting its role in delivering innovative solutions and advanced digital experiences that drive digital transformation.

The International Business Magazine Awards, among the world’s top honors, recognize companies with outstanding achievements across sectors. Winners are chosen by a specialized panel based on strict criteria, including innovation, service excellence, and unique ways of meeting customer needs.

Umniah was chosen by the magazine’s judging panel for fulfilling all eligibility criteria and showcasing outstanding customer service in the telecommunications sector.

Faisal Qamhiyah, CEO of Umniah, said, “We are proud to receive this award, which reflects our commitment to delivering a world-class customer experience. It highlights our team’s ongoing efforts to develop advanced digital solutions that meet diverse customer needs and reinforces Umniah’s role as a trusted telecom partner in Jordan.”

Khaldoun Sweidan, Chief Commercial Officer at Umniah, stated that the award reflects the success of Umniah’s strategy to enhance customer experience through ongoing investment in modern technology and advanced services for individuals and businesses. He affirmed the company’s commitment to strengthening customer relationships and meeting future needs.

The International Business Magazine Awards ceremony will be held in Q4 2025 in Dubai, bringing together global business leaders to celebrate excellence and share insights on the future of various sectors.