You can transfer to another tariff in general by calling 1333 then 1 then 1 then 2 then 2
|Enter *133# on your mobile phone, your account balance will appear on the screen within seconds, |
Dial 1333 on your mobile phone and find out your account balance through the IVR list,
Or sign into your account on the Umniah self-care Application to know your account balance.
|Yes. You can change your package by calling 1333 or by visiting one of our showrooms and you will find our sales representatives ready to help you.|
|There is no limit for the debit amount in the case of prepaid lines. If you are a postpaid subscriber, the limit of the debit amount varies according to your deposited amount.|
|There is a blockage of 90 days on balance transfer services for newly activated lines. After the blockage period is over, you can transfer the balance by: |
Calling the interactive IVR on 1331, and selecting option 3. For more details press here,
Dialing * then 1331 then * then the amount to be transferred in piasters then * then the recipient's number starting with 078 followed by #.
|Press *133* then enter the 14 digit number on the recharge card, followed by # then press the call button, |
Or call 1331 from your phone and follow the instructions from the automated response system,
Or visit Umniah's showrooms,
Or through the Umniah self-care App.
|Through the interactive IVR by calling 1331 option 3, and following the instructions, |
Or by pressing * then 1331 then * then the value to be transferred in piasters then * then the recipient's number starting with 078 followed by #,
Or through the Umniah self-care app.
By dialing *456#, while ensuring that the subscriber's line supports this privilege and that there is sufficient balance for the subscription.
Please visit the products and services menu of the mobile application
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