About us | Umniah Jordan

About Umniah

We love bringing people together, redefining possibilities and enriching their experiences

Today’s technology has brought us all together in unimaginable ways, allowing families and loved ones to stay connected instantly and with unprecedented ease. Meanwhile, transactions, education, research, and even entertainment is now only a swipe away! It is truly a great time to be alive.

And at Umniah, we believe that bringing these technologies to our communities and making them more accessible, sustainable, and cost-effective, will provide the foundations needed to substantially enrich people’s daily lives while facilitating social progress and development.

Our Footprint

We entered the Jordanian market in 2005 with a singular objective: to democratize connectivity and technology in a way that made it available to everyone, with a focus on youth.

Over the years, we have sought to deliver an array of solutions that transform the way technology fits into the daily lives of people. As a subsidiary of Bahrain’s Beyon Group, our commitment to disruptive innovation has allowed us to become one of the region’s fastest-growing telecommunications providers. By offering a diverse array of high-quality mobile, internet, and enterprise solutions, we have worked tirelessly to make technology more accessible, affordable, and reliable for countless communities throughout Jordan, cultivating a loyal customer base of around 3 million customers in one of the region’s most competitive markets. Today, we are spearheading the digital revolution in the country, with an emphasis on core technologies like mobile productivity, security, cloud computing, mobile payment to name a few. We continue to push the limits of digital technologies that enhance day-to-day experiences, such as smart home automation, security systems, and digital financial services.

We love getting there first — not for the novelty, but because it pushes us to find innovative solutions to problems standing in the way of progress. We were consistently first in introducing cutting-edge communication technologies that effectively democratized broadband connectivity for both personal and enterprise use. Since launch, one of our prime goals has been to make cutting-edge technologies more accessible to consumers without compromising on reliability and the user experience — the core pillars of digital technology.

We believe in young people and the potential they carry for transformative change.

We knew going in that our hopes for an interconnected world rests with our youth, who see the world not as it is but as it should be. This is why we chose to deliver smart, creative and affordable, solutions that speak to the needs of young people, all the while investing hundreds of millions in the development of our LTE 4G and LTE Fixed networks to breathe continuous life into these solutions. As a result, we reached more new customers than ever, helping them transform the way they connect with all that matters to them.

We rose to the challenges of cybersecurity.

After redefining the standards of telecom, we sought to address one of the growing challenges of our time: cybersecurity. This led to the launch of Umniah's Security Operations Center (SOC), which has helped countless organizations to better monitor their IT infrastructure and prevent potential threats. All of these services are managed over the cloud in partnership with major players in the information security industry. We also introduced the first Tier III Design and Constructed Facility data center in Jordan — certified by the Uptime Institute — to deliver a colocation facility with high availability and state-of-the-art environment. This has formed yet another asset to Jordan’s growing business landscape.

Our Values

To redefine what is possible so that we enrich people’s lives.

• We Work as ONE TEAM : 
  - We clearly understand how each of our roles fits into Umniah's objective and mission.
  - We are reliable and responsible team players.
  - We are able to prioritize and manage ourselves effectively to support the team achieve the objective.
  - We collaborate and respect diversity of thought and experience.
  - We communicate clearly and respectfully with everyone. 
  
  

• We are committed to EXCELLENCE in all that we do :
  - We are proud of what we do and where we work.
  - We are constantly looking for ways to improve the way we do things.
  - We approach tasks with an attitude of "how can I make this better?"
  - We do the right thing - even when no one is watching.
  - We are committed to delivering to the highest standard.
  
  

• We continuously INNOVATE and ADAPT :
  - We take calculated risks and try new things.
  - We value feedback and learn from our mistakes.
  - We do not blame or point fingers.
  - We are open to new and radical ways of achieving our objectives.
  - We are always looking for opportunities to learn and grow.
  - We respect and value everyone's contribution and experience.
  - We are flexible team players and can adapt to changing circumstances.
  - We accept that things can go wrong, but negligence is unacceptable. 
  
  

• We CARE about our people, customers, and community :
  - We are conscious and aware of how our behavior affects our team and our customer.
  - We care for and support each other as one team working for the same objective.
  - We treat each other with respect and fairness while embracing our differences.
  - We celebrate and achieve together.
  - We share knowledge and experience and look for opportunities to help each other grow.
  - We create an enjoyable atmosphere and help ease tensions.
  - We care about our bigger community and always strive to make things better.