Umniah Launches UGaming Package with Low Latency

Umniah has unveiled UGaming, a first-of-its-kind Fiber package in Jordan, purpose-built for gamers. Designed to deliver the optimal experience and lightning-fast internet speeds, UGaming includes a “Low Latency or Your Money Back” promise.

UGaming customers automatically receive a Network Booster that prioritizes their traffic on Umniah’s network, ensuring optimal speeds and stability during gameplay. If the promised latency isn’t met in specific supported games, customers are eligible for a JOD 5 monthly refund through a simple, document-free claim process accessed directly through their dedicated Umniah Gaming dashboard.

UGaming also offers 24/7 access to dedicated Gaming Support Specialists and ongoing discounts on gaming e-cards through Umniah’s online store, making it a comprehensive, gamer-focused experience from start to finish. And the UGaming Fiber Omega package includes the high-performance Netgear Nighthawk RX1000 gaming router and speeds up to 1000 Mbps, while other packages come with efficient Huawei routers.

Faisal Al Jalahma, Umniah’s CEO, said the launch is part of the company’s strategy to deliver advanced digital experiences for a growing segment of users. He explained, “This launch reflects our strategy to provide tailored solutions based on deep local market insights, especially in gaming.” The main goal is to provide customers with an enjoyable experience.

Alaa Ibrahim, Chief Technical Officer at Umniah, stated, “The network was recently optimized to prioritize UGaming traffic. By continuously analyzing top games’ performance and latency needs, Umniah developed a dynamic solution that instantly prioritizes gamers as they are playing.”

UGaming is backed by a state-of-the-art network, specifically optimized for gaming. Umniah has established direct connections to major regional gaming servers in the Middle East and Europe, where we implemented a cutting-edge Intelligent Broadband Remote Access Server (I-BRAS). This system identifies and prioritizes gaming traffic in real time, dynamically optimizing performance to deliver consistently low latency across top titles.

Khaldoun Sweidan, Chief Commercial Officer at Umniah, said, “UGaming delivers a complete gaming experience with low latency, 24/7 expert support, and exclusive perks. We’re proud to be the first telecom provider in Jordan to launch packages designed specifically for gamers.”

With UGaming, Umniah is redefining the standard for gaming connectivity in Jordan. By combining low latency, dedicated support, and exclusive perks, Umniah is delivering a truly entertaining, winning gaming experience.