VoLTE

What is VoLTE Technology?

A service that enables customers to make phone calls using 4G network.

VoLTE technology is known for its speed in making (internet calls) voice over IP without interruption in the connection, in addition to high-definition calls, and enabling the user to make voice calls while browsing the internet.

What are the benefits of VoLTE for subscribers?

• Make high-definition calls with crystal clear voice
• Browse the internet during phone calls, as the subscriber stays on 4G network.
• Better battery life, as this service saves battery consumption compared to regular voice calls.

Are there any subscription fees for VoLTE service?

In case of making calls on VoLTE service, the customer will be charged the same tariff of making a regular call, as it will be deducted from the minutes bundle, (if any), in case of using from the credit, the same price will be applied as the subscriber’s tariff.

What devices support VoLTE technology?

For information on whether a specific phone model supports VoLTE, please contact our Call Center at 0788001333.

Service is available for the below mentioned brands:

How is the service activated on Apple devices?

• Update the device to IOS 15
• Add the service via *818#
• Activate the service from mobile settings (Press here for more info)
• Settings > Cellular > Cellular Data Options > Voice & Data>Select 4G, then enable “VoLTE”.

How is the service activated on Android devices?

• Add the service via *818#
• Settings
• Wireless connection and network
• Mobile operator
• Enable the call on 4G network VoLTE

Does the service work during international roaming?

No, currently there aren’t any VoLTE roaming agreements with international operators, the service will be announced as soon as its available.