Our Unified Communication and Collaboration (UCC) is a scalable solution set that provides Cisco IP Phones, Fixed Lines, and other digital communication systems, directories, and devices. The service is a fully managed, cloud-based service that delivers unified communications and collaboration applications, including telephony, conferencing, messaging, Jabber, and others.
Our Unified Communication and Collaboration (UCC) services:
This includes fixed, mobile and soft telephony, as well as the evolution of PBXs and IP PBXs. Our UCC includes options for voice and video that bypass traditional connectivity methods, such as direct Internet-based connections.
UCC delivers stellar audio and video conferencing features, including web conferencing that includes document and application sharing features and various forms of unified conferencing capabilities.
UCC offers a range of messaging features that include e-mail, voicemail, and various approaches to unified messaging (UM).
- Presence and IM (Jabber)
UCC offers instant messaging features that allow individuals to send text and other information to others or to groups in real time. Meanwhile, presence services allow individuals to see the status of other people and resources.
Unified clients enable access to multiple communications functions from a consistent interface. These may take different forms, including thick desktop clients, thin browser clients, and clients for mobile devices, such as smartphones and tablets, in addition to specialized clients embedded within business applications.
- Communications enabled applications
This broad group of applications has directly integrated communications functionality. Key application areas include collaboration, contact center, notification, and consolidated administration, reporting and/or analytical tools.
- Value Added services
Our UCC Service offers customers industry-leading collaboration technologies in a secure and scalable as-a-service cloud model that delivers greater flexibility, efficiency, and business agility.
1. Basic and premium Call Center System
2. Call recording
4. Advanced billing
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