Privacy Policy | Umniah Jordan

Effective December 2009 until amended.
Effective December 2009 until amended.
Welcome to the website of Umniah Mobile Company and Al Bahrania Al Urdunia Liltaknia Wa Alitisalat (“Batelco Jordan”) (collectively and severally referred to as “Company”). Please read this privacy policy ("Policy") carefully. These are the privacy policy terms that describe what information about you is collected and how that information may be used, disclosed, and protected when you access this website ("Site") or use any of the Services. If you do not agree with them, you should not proceed any further on the Site. By continuing to browse, use the Site and/or any of the Services shown on the Site, you confirm that you agree to be bound by this Policy.
This Policy should be read in conjunction with the TERMS AND CONDITIONS of use for the Site.
1 Personal Information & Data
You hereby consent and acknowledge that by providing information and data to The Company, you consent to the processing of your information and data in accordance with this Policy.
1.2 Type of Collected Data
1.2.1 The type of personal information and data The Company may collect shall include but not be limited to:
• Your name and postal address
• Date of birth
• Gender
• Telephone and fax numbers
• Email address
• Other information collected on registration or through surveys.
1.2.2 The Company may request you to provide additional information such as your credit card numberand billing address if you choose to access and/ or download any Services that require a charge.
1.2.3 The Company may collect information about your visit and use of the Site and/ or Services, including the pages you view, the links you click and other actions taken in connection to the Site and/ or Services. The Company shall also collect certain standard information that your browser sends to every website you visit, including but not limited to your IP address, browser type and language, access times and referring web site addresses.
1.3 Use of Collected Data
1.3.1 The data collected by The Company will be used for purposes including but not limited to:
• Operation and improvement of the Site and the delivery of the Services.
• Carrying out of any transactions you may have requested and the collection of any payments due from you.
• Performance of research and analysis aimed at improving The Company products, services and technologies.
• Display of content and advertising that are customized to your interests and preferences.
• Communicating with you including but not limited to certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements.
1.3.2 Information and data collected by The Company through the Site and Services may be stored and processed anywhere The Company sees fit. By using the Site and/ or Service, you consent to any such storage and/ or transfer of information and data by The Company.
1.4 You hereby declare and warrant the following:
1.4.1 All the information you have provided is true, accurate, current and complete.
1.4.2 The information and/ or material you have provided is fit for publication and that you hereby undertake to indemnify The Company if any third party takes action against The Company in relation to the information and/ or material that you submit.
1.4.3 You warrant that The Company may publish the information and/ or material you submit and/or make use of it or any concepts described in it in The Company products or Services without liability and you agree not to take action against The Company in relation to it.
1.4.4 You hereby consent and acknowledge that The Company may disclose your information and data to third parties for the performance of specific tasks. Such parties will be permitted to obtain only the information they need to perform their tasks, and they will be required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
2 Data Security
2.1 Although The Company makes every effort to ensure the security of your data and communications. you are however advised that for reasons beyond The Company's control, there is a risk that your communications may be unlawfully intercepted or accessed by those other than the intended recipient. You hereby acknowledge that The Company is unable to exercise control over the security of the Site passing over the Site or via the Services and The Company hereby excludes all liability of any kind for the transmission and/ or reception of infringing content of whatever nature or for any unauthorized access or loss of information and data that is beyond the reasonable control of The Company.
2.2 If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a device with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
2.3 The Company may monitor and/ or record your emails, text messages or other communications that take place on the Site for security and/ or quality control purposes in accordance with the applicable laws for the purposes of preventing unauthorized use of The Company's Site and/ or systems.
3 Use of Cookies
3.1 Cookies are text files that are placed on your hard disk by a web page server, these text files contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your device.
3.2 Cookies are used by The Company to store your preferences and to help you save time and provide you with a more personalized service on our Site without the constant need to re-enter the same information when you return to a specific web page.
3.3 You may chose to accept or decline cookies. Although most web browsers automatically accept cookies, you may be able to modify your browser setting to decline cookies if you prefer. Declining cookies may result in the inability to sign in and/ or inaccessibility to some of the Site's features.
3.4 If you are using a public or shared device and do not want this information to be stored, we advise you to delete any cookies that may have been stored on the device.
4 Limitation of Liability
4.1 You hereby acknowledge and agree that for all the links that may be contained on the Site and/ or content, your use of each web site, web page and Service is also subject to the terms and conditions of such web site and/ or web page in addition to The Company's Terms and Conditions and this privacy Policy, if any, contained within each website or web page or attached to any products or Services.
4.2 The Company shall under no circumstances assume any responsibility for and shall not endorse unless expressly stated, information and/content created or published by third parties that is included in the Site and the Services or which may be linked to and from the Site.
4.3 The Company hereby declares that it shall use its reasonable endeavors to ensure the maintenance and availability of the Site and the Services but claims no responsibility and/ or liability under no circumstances for the results of any defects that exist on the Site and/ or content.
4.4 Under no circumstances shall The Company be liable for damages including but not limited to any special, indirect, incidental, punitive or consequential damages or any damages whatsoever, whether in an action of contract, negligence, arising out of or in connection with the performance of or use of Services available on the Site and in particular, but without limitation to the foregoing, The Company specifically excludes all liability whatsoever in respect of any loss arising as a result of:
a. any loss of any Services or your content resulting from delays, non-deliveries, missed deliveries, or Services interruptions; and
b. defects that may exist or for any costs, loss of profits, loss of your content or consequential losses arising from your use of, or inability to use or access or a failure, suspension or withdrawal of all or part of the Site and the Services at any time.
4.5 Under no circumstances shall The Company be liable for the following:
a. any viruses, bugs and/ or any other disabling features that may affect your access to or use of the Site and/ or your device.
b. any incompatibility between the Site and other web sites, Services, software and hardware.
c. any delays or failures you may experience in initiating, conducting, or completing any transmissions or transactions in connection with the Site in an accurate or timely manner
5 Remedies
Your sole and exclusive remedy under this Policy is to discontinue using the Site and/ or the Services in case you do not agree with this Policy, or you are not satisfied with the Site and/ or Services, or you have any claims whatsoever against The Company in respect to the Site and/ or Services.
6 Indemnity By You
You hereby undertake to fully indemnify and to hold The Company harmless in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered or incurred directly of indirectly by The Company from and against any claim brought by a third party resulting from your breach or non-observance of any of this Policy and/ or the use of the Site and the Services or the provision of content to The Company by you and in consequence of such use of the Site and the Services or provision of content.
7 General
7.1 Amendment – The Company reserves the right to amend the Policy, including any charges associated with the use of the Site. You are responsible for regularly reviewing this Policy, and any additional terms posted on the Site. Your continued use of the Sites after the effective date of such amendments constitutes your acceptance of and agreement to such amendments.
7.2 Assignment - The Company may assign this Policy in whole or in part to any third party at its discretion. You hereby undertake that you will not assign, re-sell, sub-lease or in any other way transfer your rights or obligations under this Policy or part thereof.
7.3 Severability - This Policy is severable in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction such provision shall be deemed to have been deleted without affecting the remaining provisions of this Policy.
7.4 Waiver - The Company's failure to exercise any particular right or provision of this Policy shall not constitute a waiver of such right or provision unless acknowledged and agreed to by The Company in writing.
7.5 Governing Law and Jurisdiction - This Policy shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, and you hereby submit to the jurisdiction of the competent Courts of Amman / Abdali.
7.6 Representations - You acknowledge and agree that in agreeing to this Policy you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to this Policy or not) other than as expressly set out in this Policy as a warranty.
7.7 Force Majeure - The Company shall not be liable in respect of any breach of this Policy due to any cause beyond its reasonable control including but not limited to, Act of God, inclement weather, act or omission of Government or public telephone operators or other competent authority or other party for whom The Company is not responsible.
7.8 Termination, Access Restriction – The Company hereby reserves the right to terminate this Policy, or terminate or suspend your access to the Site and/ or Services at any time, with or without cause, with or without notice. Upon such termination or suspension, your right to use the Site and/ or Services will immediately cease.
7.9 Language – The Policy was drafted in two original counterparts both in the English and Arabic languages. In the case of contradiction between the two versions, the terms of the English version shall prevail.